No One Thinks Cranes Like Nelson, We Have The Parts And Service You Need.
PRODUCT SUPPORT
Product Support
Even the finest products are not bargains without a good dealer who is equipped to support their customers. Nelson, Inc. has the most modern and well equipped facilities of any dealers. Service trucks are late model units loaded with parts and supplies. All of our service technicians are trained, knowledgeable, and are courteous to work with. Our Technicians are employees and not contracted labor. We make it east to do business.
Get In Touch
Our experienced personnel are available to service your equipment throughout the region 24 hours a day.
One Number, One Call, One Source:
(800) 362-0099
Parts
If it's electrical and mechanical, you will need parts
Here at Nelson we do our very best to ensure that we are stocking the most common basic parts to ensure the best possible ready supply of replacement parts for our customers. This means shorter down time and less lost revenue for your company. Even so, it is impossible to stock every single part for every single system. We also ensure a reasonable supply of items ready to go on our service trucks.
Combined stock items include contractors, pendants, fuses, popular size VDF’s, frequently used wire ropes, and radio controls. When you need trained experts to ensure proper part location, installation, and functionality, look no further than Nelson Inc.
Service
What sets us apart
Nelson’s Service Group chooses to enhance the integrity of the company day by day with our modern facilities and equipment. But what makes us stand out most is three items — Ability, Motivation, and Attitude.
Yes, we will repair most items. If it is not feasible, we will say so. There is no substitute for honesty. Our in house repairs include Electric Chain Hoists, Wire Rope Hoists, and Pneumatic Chain Hoists.
Field Service includes Bridge Cranes, Jib Cranes, Gantry Cranes, and all Hoist types.
For us, prompt response time is our #1 priority.